Pharmacy Call Center (Technician) Job at Firma de Reclutamiento en PR, Puerto Rico

QUY1OGRtMHFtb1JuY0lhSDBQRVRPRnpZ
  • Firma de Reclutamiento en PR
  • Puerto Rico

Job Description

Responsibilities:

 

  • Handle incoming calls from pharmacies and providers in a professional, confidential, and timely manner.
  • Register and update patient and request information in electronic systems with accuracy.
  • Guide pharmacies on benefit coverage, claim submissions, and authorization processes.
  • Perform system adjustments and overrides to ensure proper claim resolution.
  • Support pharmacies with claim-related issues and processing questions.
  • Assist with onboarding or guidance for pharmacy representatives.
  • Follow CMS and applicable regulatory standards in all assigned duties.
  • Complete additional operational tasks as assigned by leadership.
Requirements:
  • Pharmacy Technician Associate Degree from an accredited school.
  • Active and unrestricted Pharmacy Technician License in Puerto Rico.
  • Minimum of one (1) years’ experience in retail pharmacy, preferred.
  • Basic understanding of pharmacotherapy concepts for accurate case evaluation.
  • Intermediate proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Strong verbal and written communication skills.
  • Ability to analyze situations, identify solutions, and work with minimal supervision.
  • High level of organization, time management, and attention to detail.
  • Available to work rotating schedules 7 days a week between 7:00am and 11:00pm.
Equal Employment Opportunity Employer.

Job Tags

Similar Jobs

McDonald's

CREW MEMBER Job at McDonald's

 ...looking for a long-term career with great benefits, respectful employers, and job security? Look no further! We are a family of local McDonald's Owner Operators who have successfully owned and operated restaurants for the last 35 years. Unlike many other employers, we... 

Expeditors

Customs Brokerage Agent - Post Entry Job at Expeditors

 ...We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics...  ...QUALIFICATIONS YOU BRING TO US : US Licensed Customs Broker (preferable) Certified Import Clearance Specialist Certified... 

Jqolusa

Survey Party Chief Job at Jqolusa

 ...Survey Party Chief Are you looking to be a part of a growing, dedicated, and diverse team? Do you enjoy the chance to make a positive impact on the world around you? We are looking for a Survey Party Chief who will plan and evaluate proposed field survey projects... 

Headway

Licensed Psychiatric Nurse Practitioner Job at Headway

" Licensed Psychiatric Nurse Practitioner Wage: Between $89 - $269 an hour Did you know that you can build a flexible private practice on your terms as a psychiatric nurse practitioner?Whether you want to see patients alongside a full-time job or grow a full-... 

MetroSys Inc

Security Engineer Job at MetroSys Inc

 ...Security Engineer We are seeking a Security Engineer who can quickly secure and harden our environment. This role requires someone flexible...  ...Rapidly assess, secure, and harden systems, networks, and applications. Implement and manage security controls...