Job Description

Inbound Work from Home Customer Service Representative

Join to apply for the Inbound Work from Home Customer Service Representative role at IntouchCX .

IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting?edge technology and a team that is all?in on making brands thrive, we are setting the bar in quality?driven support.

Responsibilities

• Assist all customers through inbound calls, emails, and/or chats.
• Communicate a variety of information to the customer.
• Be an active listener and help resolve customer inquiries.
• Provide a meaningful and positive experience with every customer interaction.
• Learn and retain a thorough working knowledge of all existing and new products and services.

Qualifications

• A high school diploma (or equivalent).
• 6 months to 1 year of customer service experience.
• Great communication skills, both verbal and written.
• The ability to be consistently ready to work and on time as scheduled.
• Reliable internet speed and broadband connection.
• A secure area in the home to work from.
• The ability to work effectively in a work?at?home setting.
• Understanding that although this is a work?from?home position, you must be located in the Phoenix area.
• Availability: Full?time (some shifts may depend on availability).

Benefits

• Work from home.
• Flexible schedules.
• Competitive salary $15 to $16 per hour.
• Industry?leading benefits Health, Dental, Vision, 401(k).
• Amazing career growth opportunities.

Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity.

IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic.

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